🔥 The Wandering Flame
Return & Exchange Policy
Because your creative spark deserves peace of mind.
🛠️ Returns for Damaged or Defective Products
At The Wandering Flame, we stand behind the quality of our handmade and curated items. If something arrives damaged or defective, we’ll make it right—quickly and kindly.
To request a return:
Contact us within 7 days of receiving your item
Email wanderingflamellc@gmail.com with:
Your order number
A photo of the defect
A short description of the issue
We’ll respond within 2 business days with return instructions or replacement options.
You can choose:
A free replacement (if available)
A store credit
A full refund to your original payment method (in certain cases)
We cover return shipping on defective or damaged items.
🔁 Exchanges for Other Items
We get it—sometimes you need a different color, style, or spark.
If you’d like to exchange an item, please reach out within 14 days of receiving your order.
To begin an exchange:
Email wanderingflamellc@gmail.com with:
Your order number
The item you wish to exchange
The new item you’d like (if applicable)
A photo, if the item arrived in error or damaged
Exchange eligibility:
Items must be unused, unopened, and in original condition
Exchanges depend on item availability
Custom or personalized items may not be exchangeable unless damaged or incorrect
Shipping:
You’re responsible for return shipping unless the exchange is due to an error or damage
We’ll ship your new item within 3–5 business days of receiving the return
💌 Questions?
We're here to help!
Contact Us.
Thank you for supporting small business, handmade art, and creative healing.
With gratitude,
The Wandering Flame
Reignite your creativity.🛠️ Return Policy for Defective Products
At The Wandering Flame, we stand behind the quality of our products and want you to love your creative experience. If you receive an item that is damaged or defective, we’re here to make it right.