🔥 The Wandering Flame

Return & Exchange Policy

Because your creative spark deserves peace of mind.

🛠️ Returns for Damaged or Defective Products

At The Wandering Flame, we stand behind the quality of our handmade and curated items. If something arrives damaged or defective, we’ll make it right—quickly and kindly.

To request a return:

  • Contact us within 7 days of receiving your item

  • Email wanderingflamellc@gmail.com with:

    • Your order number

    • A photo of the defect

    • A short description of the issue

We’ll respond within 2 business days with return instructions or replacement options.

You can choose:

  • A free replacement (if available)

  • A store credit

  • A full refund to your original payment method (in certain cases)

We cover return shipping on defective or damaged items.

🔁 Exchanges for Other Items

We get it—sometimes you need a different color, style, or spark.

If you’d like to exchange an item, please reach out within 14 days of receiving your order.

To begin an exchange:

  • Email wanderingflamellc@gmail.com with:

    • Your order number

    • The item you wish to exchange

    • The new item you’d like (if applicable)

    • A photo, if the item arrived in error or damaged

Exchange eligibility:

  • Items must be unused, unopened, and in original condition

  • Exchanges depend on item availability

  • Custom or personalized items may not be exchangeable unless damaged or incorrect

Shipping:

  • You’re responsible for return shipping unless the exchange is due to an error or damage

  • We’ll ship your new item within 3–5 business days of receiving the return

💌 Questions?

We're here to help!
Contact Us.

Thank you for supporting small business, handmade art, and creative healing.

With gratitude,
 The Wandering Flame
 Reignite your creativity.🛠️ Return Policy for Defective Products

At The Wandering Flame, we stand behind the quality of our products and want you to love your creative experience. If you receive an item that is damaged or defective, we’re here to make it right.